1. TRANSACTION PROCESSING SYSTEMS: process data resulting from business transaction, update operational databases and produce business documents.
a software system, or software/hardware combination, that supports transaction processing.
example: sales and inventory processing and accounting systems, ATM, airline reservation systems, online ticketing system.
2. PROCESS CONTROL SYSTEMS: monitor and control industrial processes.
monitors a manufacturing environment and electronically controls the process or manufacturing flow based on limits set by the user.
example: petroleum refining, power generation and steel production system.
3. ENTERPRISE COLLABORATION SYSTEMS: enhance team and workgroup communications and productivity and include applications that are sometimes called office automation systems.
example: e-mail, chat, and videoconferencing groupware systems.
4. MANAGEMENT INFORMATION SYSTEMS: provide information in the form of reports and displays to managers and many business professionals.
example: sales analysis, production performance, and cost trend reporting systems.
5. DECISION SUPPORT SYSTEMS: give direct computer support to managers during the decision-making process.
example: product pricing, profitability forecasting, and risk analysis systems.
6. EXECUTIVE INFORMATION SYSTEMS: provide critical informaton from a wide variety of internal and external sources in easy-to-use displays to executives and managers.
example: systems for easy access to analysis of business performance, actions of competitors, and economic developments to support strategic planning.
7. EXPERT SYSTEMS: knowledge-based systems that provide expert advice and act as expert consultants to users.
example: credit application advisor, process monitor, and diagnostic maintenance systems.
8. KNOWLEDGE MANAGEMENT SYSTEMS: knowledge-based systems that support the creation, organization, and dissemination of business knowledge within the enterprise.
example: intranet access to best business practices, sales proposal strategies, and customer problem resolution system.
9. STRATEGIC INFORMATON SYSTEMS: support operations or management processes that prvide a firm with strategic products, services, and capabilities for competitive advance.
example: online stock trading, shipment tracking, and e-commerce Web systems.
10. FUNCTIONAL BUSINESS SYSTEMS: support a variety of operational and managerial applications of the basic business functions of a company.
example: information systems that support applications in accounting, finance, marketing, operations management and human resources management.
references: O'Brien Marakas Textbook, www.en.m.wikipedia.org , www.au.answers.yahoo.com , www.altera.com
